Important information. Checks at the hostel

The hotel business is quite a profitable area, but you need to take into account that all SES standards for a hotel must be met, otherwise the establishment risks losing its reputation or star rating.
The hotel may include a spa, swimming pool, gym and other services. This makes it somewhat more difficult to obtain all the necessary permits, because you will have to obtain papers for each type of activity carried out in the building.

So, what is important for a hotel:

  • When entering the building itself, namely the reception, the guest, in addition to the interior, can evaluate first of all the service;
  • Nutrition is also important for people traveling with children. How it is organized and what exactly is served;
  • For connoisseurs of comfort, the stylistic basis and interior are important;
  • And lastly, or while staying in a hotel, a person has a chance to assess the sanitary and hygienic condition. How does it comply with the standards?
Knowledge of the standards will be useful not only for a businessman planning to open his own hotel, but also for guests in order to fully appreciate the level hotel complex.

SES requirements for a hotel

To open your own hotel, as a rule, a new building is built. For it it is necessary to purchase a plot of land, and during construction to comply sanitary requirements layouts. In addition to residential premises, it is necessary to pay attention to the reception, catering, leisure, health and sports areas, medical, administrative and household areas. Depending on the size of the hotel, the number of rooms and the volume of zones are calculated.
When it happens that finished buildings are purchased, it is very important that they do not belong to the housing stock. This is a strict violation of the requirements for hotels.
The SES requirements for a hotel are not limited to accommodation and food conditions. Many hotel complexes open their own salons, spa centers and various recreation areas. They require compliance with separate requirements.

Hotel SES check

What points do inspectors (or the guests themselves) pay attention to first of all during an inspection:
  • The availability of appropriate equipment is specified in sanitary rules, and it must comply with GOST;
  • This is followed by a clause stating that cleaning must be carried out by hotel staff, the emphasis is on appearance. Neatly ironed and clean uniform;
  • Each maid has her own cart for transporting linen (both clean and dirty);
  • Cleaning must be carried out in the current mode, and when changing guests, general cleaning is carried out using disinfectants;
  • During the cleaning itself, staff do not have the right to stand on surfaces such as tables, chairs, sofas, armchairs, beds and bedside tables;
  • Bathrooms in the rooms are subject to daily disinfection;
  • It is not allowed that the volume of hotel residential premises be less than 15 cubic meters (per person);
  • The hotel must be equipped with hot and cold water supply;
  • Each room has a ventilation system;
  • Garbage chutes are organized either on the floor or in a separate room.
Any hotel guest can check the above points and, based on them, draw conclusions or note violations.
If guests notice a discrepancy and contact Rospotrebnadzor, then an inspection of the hotel’s SES is inevitable.

A very important point is the safety of guests, so the presence of a working fire alarm is one of the first things checked by the inspector.
An important factor for a comfortable stay is the absence of pests, insects, unpleasant odors and mold in the hotel premises. Therefore, the SES contract with the hotel includes a requirement for the existence of contracts with sanitary services.

The Dez Group company provides services for disinfection, deratization, disinfestation, and the destruction of moldy fungi and odors. Individual approach and high level the quality of the services provided will help carry out preventive maintenance and eliminate pests in a timely manner without compromising the operation of the hotel. The competence of Dez Group specialists is constantly improving, and in their work they use drugs that have passed laboratory tests and have appropriate quality certificates.

SES documents for a hotel

Companies that specialize in helping small and medium-sized businesses can prepare SES documents for a hotel. Firms of lawyers provide legal support and help in collecting permits and other papers.

For hotel business A production control program is provided, and compliance with its regulations is monitored by the relevant authorities.
In accordance with the regulations and rules prescribed in SanPiN, inspections are carried out by Rospotrebnadzor.
So, what papers must be prepared to open a hotel:

  • Agreements with laboratories to test the quality of water, air, etc.;
  • Conclusions on the ergonomics of the space of rooms and workplaces;
  • Removal and disposal of waste according to the contract (MSW);
  • Agreements for the disposal of mercury-containing waste (fluorescent lamps);
  • Agreement for carrying out sanitary treatments according to the schedule;
  • Logbook for cleaning ventilation ducts and servicing air conditioners;
  • Availability of an agreement with a medical organization and medical books for all employees;
  • In the absence of your own laundry, an agreement for washing clothes and uniforms of employees;
  • Funds accounting journals.
The SES conclusion for a hotel is issued on the basis of documents from fire and sanitary services.

SES permit for a hotel

How to obtain SES permission for a hotel?

To obtain SES permission for a hotel, mandatory papers are required. They will be provided only after the relevant documents on compliance with fire safety and installation of fire sensors are ready. It is also important to have documents from sanitary services on the implementation of all preventive measures.

Obtaining a SES permit for a hotel involves many nuances, so it would be a good idea to have a legally savvy person at the headquarters to avoid misunderstandings and fines in the future.

Transcript

1 Explanation of the work Situational tasks in the discipline “Administrative Law” This practical work contains materials on the topic of the course “Administrative Law”. The tasks are based on real legal conflicts. The terms of the tasks include all the factual circumstances necessary to make a definite decision on the issue formulated in the text of the problem. The conditions of the tasks are formulated in such a way that it can be solved based on the Code of Administrative Offenses of the Russian Federation (CAO RF). It is necessary to formalize the solution to the problem in the form of a judicial act, which contains logical reasoning on a specific legal situation, with the obligatory indication of links to the necessary articles of the Code of Administrative Offenses of the Russian Federation. An example of solving a problem in administrative law Citizen Krotov, being drunk, used obscene language in the cinema lobby, insulted the Sviridovs when they reprimanded him, broke the glass doors, and pushed the ticket attendant, tearing her uniform. Qualify Krotov's actions. Justify your answer with legal norms. Solution: Stage 1 of the problem deals with violation of public order, therefore it is necessary to find the corresponding section in the Code of Administrative Offenses of the Russian Federation - Section II. SPECIAL PART dedicated to offenses in various spheres of public life. Then read the titles of the chapters and find the desired chapter - Chapter 20. Administrative offenses that infringe on public order and public safety. Stage 2 find the article necessary to solve the problem - Article Petty hooliganism. Stage 3 in accordance with Article of the Code of Administrative Offenses of the Russian Federation “1. Petty hooliganism, that is, a violation of public order, expressing clear disrespect for society, accompanied by obscene language in public places, offensive harassment of citizens, as well as destruction or damage to other people's property - entails the imposition of an administrative fine in the amount of five hundred to one thousand rubles or an administrative fine arrest for up to fifteen days." Stage 4 Krotov violated administrative law and is subject to punishment. The answer to the solved problem can be presented as follows: The actions of citizen Krotovaya should be qualified as petty hooliganism under Article “1. Petty hooliganism, that is, a violation of public order, expressing clear disrespect for society, accompanied by obscene language in public places, offensive harassment of citizens, and equal to destruction or damage to someone else's property, - 1

2 shall entail the imposition of an administrative fine in the amount of five hundred to one thousand rubles or administrative arrest for a term of up to fifteen days.” According to the court's decision, Krotov will be punished. OPTION 1 Having finished work and going home, the laundry worker of the hotel complex did not turn off the power to the laundry room. The janitor, whose responsibilities include checking the premises to ensure there was no power, was too lazy and did not check the laundry. There was a fire at night. The hotel suffered damage in the amount of 10 million rubles. No harm done. Who will be punished and how? During a sanitary inspection, were expired products found in the hotel food warehouse? Who will be punished and how? Please indicate articles. Hotel guests complained to Rospotrebnadzor about the discrepancy between the declared level of comfort and cost of living and the actual conditions. The prosecutor's investigation confirmed this circumstance. Who will be punished and how? Please indicate articles. When an inspector from the Ministry of Emergency Situations checked the video surveillance cameras around the external perimeter of the hotel, it turned out that half of them were not working. Who will be punished and how? Please indicate articles. OPTION 2 After repeated demands from the fire safety inspector to eliminate the deficiencies, a fire occurred in the hotel. A man died. Who will be punished and how? Please indicate articles. In the kitchen of a small hotel, a refrigerator for storing meat broke down. In order not to throw away the spoiled product, they prepared food from it and fed it to the guests. Several guests were taken to the hospital (nausea, vomiting). One of the guests died. Upon inspection, the hotel's fault was proven. Who will be punished and how? Please indicate articles. In order to prosecute citizen A., who committed an administrative offense, police officers attempted to enter the residential premises belonging to citizen M. The latter refused to comply with the demands of the officers 2

3 police, citing the refusal by the fact that the home is inviolable. Are the actions of the police officers and citizen M. legal? Police officers detained serviceman S., who was in a state of intoxication, and sent him to a medical sobering-up center. Are the actions of police officers legal? OPTION 3 After an official warning to the developers by order of the head of the city administration, authorized business organizations liquidated the unauthorized garages. In addition, the head of the administration demanded that developers pay for the work performed. Is the order of the head of the city administration legal? The rector of the university issued an order stating that students would be fined 50 rubles for violating fire safety rules. Is the order of the university rector legal? Conscript S. received a call from the military commissariat. He had to appear at the military registration and enlistment office to check his documents within three days of receiving notification of the call. But conscript S. did not appear at the military registration and enlistment office within the specified period and was fined by the military commissar in the amount of 1/5 of the minimum wage. Are the actions of the military commissar legal? Citizen Z., being drunk, crossed the railway tracks in an unspecified place. The shooter of the paramilitary guard demanded that citizen Z. return, but he did not comply with the demand. Citizen Z. was taken to the line department of internal affairs, where a report of malicious disobedience was drawn up. For this offense, the judge subjected citizen Z. to administrative arrest for a period of five days. Is the judge's ruling legal? OPTION 4 Citizen M. committed petty hooliganism. Serviceman O., who was at the scene of the offense, drew up a report on the offense and sent it to the district court. The judge fined citizen M. Are the actions of the named participants in the proceedings legal? 3

4 University student F., who was detained in a dormitory room where he was drinking alcohol, was brought to the duty station of the police department. As witness G. testified, student F. came to his room with a bottle of vodka, shouted loudly, swore, and invited the witness to drink with him. In response to this, G. called the police. In the premises of the police department duty station, F. behaved cheekily and refused to answer the questions of the police officers. Based on these facts, an administrative violation protocol was drawn up and sent to the head of the police department. Student F. was found guilty of committing petty hooliganism and malicious disobedience to police officers. The head of the police department issued a resolution imposing an administrative penalty in the form of administrative arrest for a period of 15 days. The decision was appealed to the head of the regional police department. Is the decision of the head of the police department legal? What decision should the head of the regional police department make? The district administrative commission examined the case of petty hooliganism committed by serviceman Kostrov and issued a resolution on his arrest for 15 days using physical work for village improvement. Is the decision of the administrative commission legal? The head of the police department issued a resolution imposing a fine on citizen Vavilov for drinking alcoholic beverages in a public place. Vavilov did not pay the fine. The resolution was sent to the bailiff to initiate enforcement proceedings and enforce the fine. Did the head of the police department act correctly? OPTION 5 The head of the police department imposed an administrative fine on citizen Smirnov for violating hunting rules. As an additional punishment, his hunting weapon was confiscated. Smirnov filed a complaint with the court about the unlawful confiscation of weapons, citing the fact that he is a professional hunter, and for him hunting is his only source of livelihood. Give a legal analysis of this situation. Traditional healer Anastasia was brought to administrative responsibility and a fine of 5,000 rubles was imposed on her by the head of the police department for practicing traditional medicine without the appropriate diploma as a healer. The healer appealed the actions of the head of the police department to court. Is the decision of the head of the police department to impose a fine legal, and who has the right to consider this category of cases? Would the situation change if such activity of a healer resulted in harm to the health of at least one person? Citizen Smirnov, while drunk, was driving a VAZ car that he owned. For violating the rules for driving through a pedestrian crossing, he was sentenced 4

5 stopped by a traffic police officer. What administrative coercive measures should be taken against Smirnov. The Polish fishing vessel "Delta-4" received a license to harvest marine organisms on the continental shelf of the Russian Federation. During the inspection, it was found that there was a group of scientists on the ship conducting research on marine organisms without a license. The representative of the Russian country demanded the immediate cessation of the research and its results. But the head of the scientific group said that the scientific research being carried out cannot be classified as research on the continental shelf, since it concerns only the structure of marine organisms, but not their migration. What violations did the Polish country commit? 5


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We continue to answer important questions. First materials and .

What inspection bodies can come? Which of them can show what? How can we repel them, what laws can we present to them?

A representative of any supervisory authority can come to you. Statistically, the district police officer, representatives of the Federal Migration Service, the fire inspectorate, and the tax inspectorate come most often. If Rospotrebnadzor has received a complaint against you, anyone can come, including the prosecutor. If representatives of inspection authorities appear on your doorstep, you need to call the authority and clarify whether these are really their representatives and what the purpose of the inspection is. Phone number Employees are required to provide you with contact information.

All except the Federal Migration Service give from one to three days for collection necessary documents(so let’s say, if your legal entity is registered at a different address, then it is assumed that not all constituent documents are stored in the hostel). The Federal Migration Service checks the direct maintenance of migration reporting.

The question of how to “fight back” is difficult to answer. In our practice and the practice of our colleagues, we observed a fairly loyal and serious attitude of the authorities. If they come to you with a scheduled inspection, you will receive a deadline for elimination and, most likely, there will be no fines. If you came in response to a complaint, it’s a good idea that the reasons for the complaint have already been eliminated in the bud, and you have a response story of how everything really happened.

If your business is serious and will last for a long time, get acquainted with the local police officer, he will know who he is dealing with, that you have a serious place and you are a non-conflict person, and there will be no problems with you. Usually, local police officers are aware of all scheduled inspections. You can also watch our video " Checks at the hostel“, it will answer some questions.

We don’t need to present any laws to protect ourselves. You are not on defense, but on equal dialogue. You need to present your established document flow:

a) accounting and tax reporting,

b) migration reporting,

c) documents legalizing your activities, including as many documents as possible: agreed plans and redevelopment, and compliance with fire, sanitary and other requirements for premises. This list is limited to the requirements for hotels. Basically, you have to match the hotel.

Until now, we have not encountered lawlessness or pressure from supervisory authorities. No authorities have yet decided to close the hostel.

Another question is if your neighbors are systematically trying to survive you, or you have quarreled with the local police officer. We can honestly say that only compliance with hotel requirements and non-residential premises.

According to the President's open speech, small businesses can operate without tax audits for 3 years. So if you opened a business for a year or two, and work quietly and without complaints, then during this time you will not meet a single authorized representative.