I fly hand luggage. Russian charter airline "i-fly"

Fly One is a young company, but in a short time it has transformed into one of the leading aviation market operators in Moldova. This became possible due to high level service and professional guidance. Ticket prices are similar to those of low-cost companies, while Fly One offers a wider range of services, in particular meals and soft drinks on board.

Fly One: change and cancellation of a booking

Fly One recommends its passengers to use the new very convenient and simple on-line service My Booking, posted on the official website of the airline. My Booking is a practical way not only to purchase additional services Fly One, but also making changes to passengers' bookings or canceling them.

Reservation change

To change some data in a ticket purchased online at www.flyone.md, select the mode that suits you:

from My Booking. The number of the order/ticket and the last name of the passenger are entered, and the button "Find order" is pressed. The "Exchange tickets" button is located at the bottom of the page with information about your order.
from the personal account "My FlyOne". The procedure is similar to the above, only you need to enter the account or create your own account if it is not available.
contact the company's employees through a single addressing form in the "Contact Us" section, filling in all required fields.

At the same time, it must be remembered that the cancellation or change of the ticket data is carried out in accordance with the rules of the applied fare, which in some cases involves the withholding of penalties. Not all fares provide for a refund of the ticket. The necessary information about the rules of the applied fare must be provided to you by the agent when issuing the ticket. When buying a ticket online, you must carefully read the rules of the applied fare on the website.

Reissuing tickets for another person is prohibited by the rules of the airline. In this case, you need to return the ticket in accordance with the rules of the applied fare and buy another ticket for the full price for a new name.

For getting additional information You can contact the company's employees through a single address form in the "Contact Us" section by filling in all the required fields.

Cancel Reservation

Cancellation of a booked ticket (refund) in My Booking is currently available only for passengers who have bought tickets on the official website of the airline and paid not only by credit cards, but also through the QIWI electronic payment system.

This procedure, depending on the payment method, is fully automated. However, in some cases, the passenger will be required to provide additional information to complete it, which will be informed by the “Customer Service” of the airline.

Fly One: booking and check-in for a flight

Ticket booking

You can book a ticket on the website of the air carrier or using the search form below. By registering with personal account, save your details to use them for booking and quick ticket purchase. The airline offers the following classes of service and tariffing conditions:

Standard - this class does not allow you to replace or return the purchased ticket (only registration fees and airport taxes are refundable), and also does not allow you to carry checked-in baggage for free;
Loyal - does not allow passengers to carry unpaid checked baggage. Passengers who have purchased a ticket at such a fare can issue its return or change the conditions of the flight;
Advantage - do not have such conditions as the previous types of tariffs.

The carrier also provides a service of providing a paid additional seat, having agreed in advance with the company. Passengers of each fare group are provided with meals and drinks and are allowed to take hand luggage weighing up to 8 kg with a maximum size of 115 cm on board the aircraft.

Accepted for ticket payment credit cards Visa International, Master Card International and AMEX. The ticket price will be automatically deducted from your account at the time of purchase. Withdrawals will not be processed if you select "Cancel" during an online booking. You will receive an electronic ticket to your e-mail, which was specified during registration on the site. Print and save a copy electronic ticket throughout the journey, you present it at the airport at check-in. You can also book tickets with an intermediary agent.

When issuing a ticket, the passenger must carefully enter personal data. If they do not match the data of the passport, the passenger may not be allowed to board the aircraft.

check-in

You can check in for the airline's flights both at the airport of departure (this service costs more than online check-in) or online. At the airport, check-in begins on the day of departure at the flight check-in desks 3 hours in advance and closes one hour before the flight departure. Therefore, the passenger must arrive at the airport 2-3 hours before departure.

You can register for Fly One flights through the carrier's official website in the Web Check-in section. Free online check-in starts 24 hours and ends 4 hours before departure. Online check-in for scheduled Fly One flights is available for all flights departing from Chisinau, Parma, Verona, Rome, Dublin, Moscow, St. Petersburg.

Thanks to good service, each passenger can independently choose a comfortable seat on the plane, check in their luggage, print boarding pass, which will then need to be presented at the registration desk. The absence of a printed document entails additional fees at the airport. Passengers who fly with hand luggage only, after passing online registration may not attend check-in desks.

If you are traveling with luggage, you should contact the check-in desk to check in your luggage. Baggage acceptance closes 70 minutes before the flight departure. If the weight or size of baggage exceeds the allowable limits, you will have to pay for excess baggage. You can do this either at the check-in counter or in a special drop-off box at the airport.

Tickets purchased under certain Fly One fare groups may be subject to a check-in fee. This fee can be paid on the day of departure, during check-in at the check-in desk at the airport, or ahead of time, at agencies and representative offices of Fly One, as well as at the time of purchasing the ticket on the official website of the airline.

Provided that the passenger has checked in for the flight in advance using the Web Check-in service (web check-in), he does not pay the check-in fee for the flight at the airport.

Fly One: check-in and baggage rules

Each fare has its own rules and baggage allowance. The fare group is indicated on the ticket.

The airline offers passengers the following baggage allowances:

PROMO/STANDARD- for free hand luggage weighing no more than 8 kg and no more than 100 cm in size. The cost of hand luggage up to 10 kg and total dimensions up to 115 cm - up to 20 euros when paid at the airport. The cost of baggage up to 23kg and 158cm - up to 30 euros when paid at the airport.

ADVANTAGE- free of charge: small hand luggage up to 8kg and 100cm, large hand luggage up to 10kg and 115cm, one piece of baggage weighing no more than 23kg and up to 158cm in size, as well as excess baggage (more than 23kg up to 32kg and up to 158cm).

LOYAL– free of charge: small hand luggage up to 8kg and 100cm, large hand luggage up to 10kg and 115cm, and one piece of baggage weighing no more than 23kg, size up to 158cm.

In addition to hand luggage, if necessary, passengers have the right to take the following things: raincoat, cape or blanket, umbrella or cane, camera / camera or binoculars, wheelchair / 1 pair of crutches. This information is for reference, so check it on the Fly One official website, and also check with the purchased ticket.

Baggage allowance for travelers with children

Children under 2 years of age, regardless of the fare group, are allowed free transportation of one piece of baggage up to 10kg and 115cm and one unit of a folding stroller. The stroller is checked in as baggage not at check-in, but only at the airstairs.

The Moldovan low-cost airline Fly One is an airline that has its own 100% capital. The basis of Fly One was in autumn 2015. At the beginning of its activity, this company carried out only those orders that were of the Flight Crew and Cabin Crew types. Now the air carrier has expanded its activities. His planes began to fly regularly from the capital of Moldova to the Russian Federation and Europe. In addition, the company provides services for the provision of charter flights. Note that this company has much more favorable prices than Air Moldova. This airline is the main competitor of Fly One.

About development.
About directions.
About service classes.
About baggage rules.

About development

So, in the early autumn of last year, it was announced that a new air carrier was being created, which is called Fly One. It will work like a regular low-cost airline, that is, in a low-cost format. However, the company began to develop really actively only in the spring of this year, that is, on the 16th. She delivered tourists and other public to the island of Rhodes, to Antalya, to Heraklion. All this was done at the conclusion of a certain agreement with some travel agencies. Gradually, the company developed and in the summer of the same year it already began to operate regular and charter flights to Russia and European countries.

About destinations

As for flight destinations, Fly One regularly operates flights to the main cities of Russia. In addition, the company regularly operates flights to English, Irish, Italian, Spanish and Portuguese cities.

About service classes

Anyone who decides to use Fly services One, it is possible to choose any of the economy classes for the flight. There are three of these in total.

1) The first one is Standard. In this case, the passenger will not be able to change or return the ticket if desired. Free baggage allowance is also excluded. However, the passenger is allowed to take one hand luggage per passenger seat. Its weight should not exceed eight kilograms, and in total its dimensions should not exceed 115 centimeters.

2) The second one is Loyal. In this case, the passenger is not entitled to have his baggage carried free of charge. However, he can, if necessary, return the ticket or change the time and date of departure. True, in this case, the passenger will have to pay a certain fine. As for the conditions for carrying hand luggage, they are the same as for Standard.

3) The third is Advantage. It almost completely lacks all the restrictions that were mentioned in the description of the two previous classes. Also, the passenger can not only take hand luggage weighing up to eight kilograms with him into the cabin, but also gets the opportunity to carry baggage free of charge, the weight of which does not exceed twenty-three kilograms with a total size of 158 centimeters.

Also, the company can provide you with additional space. However, you will have to pay for this service.

It is also worth noting that absolutely all passengers, no matter what class they fly, are provided with food and various drinks.

About baggage rules

Well, now let's take a closer look at the baggage rules of Fly One.

So, if a passenger flies in Advantage class, then one adult is allowed to take one piece of baggage, the weight of which does not exceed 23 kilograms. Its total dimensions should not exceed 158 centimeters. If the passenger is still a child, then he can carry 10 kilograms of luggage and a foldable stroller for free.

Those who fly in the Loyal class will have to pay for baggage. For the first piece of luggage, ten euros are paid, and for all subsequent ones it is already thirty. As for children, they can carry one piece of luggage up to ten kilograms, as well as a folding stroller.

If the passenger chose the Standard class, then in this case he will have to pay twenty euros for the first piece of luggage, and forty euros for all subsequent ones. With luggage for children, everything is the same as in other fares.

It is worth adding that maximum size luggage must not exceed 158 centimeters. This number is calculated by adding the height, width and thickness of the luggage bag. Note that when transporting sports and fishing equipment, bicycles, size does not matter.

Absolutely all passengers can take up to eight kilograms of hand luggage with them into the cabin.

But animal lovers should know that Fly airline One allows pets. However, this service is not free at all. Its cost is forty euros.

Passenger baggage is accepted for carriage as checked baggage and is carried in the baggage and cargo compartments of the aircraft. Items carried by the passenger are transported in the cabin of the aircraft as unchecked baggage.

The carrier is obliged to take measures to ensure that the passenger's checked baggage is sent to the destination by the same aircraft that operates the flight indicated in the transportation document and which the passenger follows. If such transportation has become impossible, the Carrier must deliver the baggage by an aircraft operating the next flight to the passenger's destination.

The carrier has the right to refuse to carry a passenger's baggage if the weight, number of pieces, contents, size or packaging do not comply with the requirements of these rules.

The baggage of a passenger who did not appear for boarding an aircraft after check-in, as well as the baggage and belongings of a transit passenger located in the cabin of an aircraft who did not appear for boarding, are subject to mandatory removal from the aircraft.

Unaccompanied baggage is not accepted for carriage, with the exception of additional baggage.

The passenger has the right to carry baggage weighing no more than 25 kg (20 baggage + 5 hand baggage), without charging an additional fee (hereinafter referred to as the norm free transportation baggage). On charter flights the free baggage allowance is established by a separate agreement between the Carrier and the charterer.

The carrier (authorized agent, charterer) is obliged to inform the passenger about the free baggage allowance required during transportation, as well as about the need to pay for excess baggage.

Excess baggage, oversized baggage and heavy baggage are accepted for carriage only if there is free capacity on the aircraft and if the passenger pays for the carriage of such baggage.

At the request of passengers traveling together with the same purpose of travel to the same destination airport (point) or stopover airport (point) on the same flight (family members, persons traveling together or on a business trip), the Carrier applies to them the amount of free baggage allowance for each of the passengers. The aggregation applies only to the free baggage allowance. Baggage is checked out for each passenger individually.

Things that are with the passenger (hand luggage).

Items in flight with a passenger (hand luggage) are unchecked baggage.

No more than one piece weighing no more than 5 kg, dimensions no more than 55x40x20 cm can be transported as hand luggage. The weight of hand luggage is included in the established baggage allowance.

As hand luggage in excess of the free baggage allowance and free of charge, the passenger has the right to carry the following items:

a handbag or a briefcase with things enclosed in a bag or briefcase;
bouquet of flowers;
outerwear;
baby food for the child during the flight;
suit in a suitcase;
a device for carrying a child (cradle, restraint systems (devices) for children under two years of age, a baby stroller and other devices) when transporting a child, the dimensions of which are established by the Carrier's rules, and allow them to be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat;
medicines for special dietary needs in the amount required for the duration of the flight;
crutches, canes, walkers, rollators, a folding wheelchair used by a passenger and having dimensions that allow them to be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat;
goods purchased in stores duty free at the airport, packed in a sealed (sealed) plastic bag, the weight and dimensions of which are established by the Carrier's rules.

Hand luggage during its transportation must be placed under the passenger seat, with the exception of seats near emergency exits on the wing. Above passenger seat the closed luggage compartment can accommodate small light items and outerwear of the passenger.

At check-in, the passenger is obliged to present for weighing all baggage intended for transportation, with the exception of items that he may need during boarding (disembarking) to (from) the aircraft, as well as in flight. The carrier is not responsible for the safety of hand luggage and things taken on board the aircraft. The passenger is obliged to take care of their safety. In the event of a break in the performance of the flight specified in the transportation document, the passenger, when disembarking from the aircraft, is obliged to take with him the hand luggage placed there and the things taken on board.

Hand luggage and things left by the passenger on board the aircraft and found by flight attendants after the flight is performed at off-base airports are handed over to a representative or supervisor with whom the airline has an existing relationship. contractual relationship, with the obligatory execution of the relevant Act. At the base airport, forgotten things are handed over to the representative of the airline under the Act and stored in the representative office of the Carrier for six months after the date of arrival of the aircraft at the airport. After six months after the date of arrival of the aircraft at the airport of destination, hand luggage and things can be sold or destroyed in the manner prescribed by regulatory legal acts. Russian Federation.

Transfer and transit baggage

Checking in baggage when traveling from points of departure on the territory of the Russian Federation to points of near and / or far abroad to the final point in the course of transit flights is possible provided that there are no goods in the passenger's baggage that are subject to written declaration. The movement of goods for personal use is regulated by the Decision of the Council of the Eurasian Economic Commission dated December 20, 2017 No. 107 “On Certain Issues Related to Goods for Personal Use”:
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Subject to the Decree of the Government of the Russian Federation of July 10, 2014 No. 637 “On the simplified procedure for performing customs operations in relation to goods accepted by an air carrier for transportation in accompanied baggage” (http://ivo.garant.ru/#/document/70693526/paragraph/1:3), when following flights of LLC "I FLY" to China through Pulkovo airport, it is possible to check in baggage to the final destination on the territory of the Russian Federation ( provided that there are no goods subject to written declaration in the checked-in baggage to the air carrier).

When following transit flights of LLC "I-FLY" to China through Pulkovo airport, you do not need:

additional re-registration for a connecting flight;
receipt and re-delivery of baggage for re-registration.

Baggage accepted for carriage at the first point of departure customs clearance and delivered to the aircraft without the participation of the passenger, provided that there are no goods in the baggage that are subject to customs declaration in writing.

In all other cases, you need to collect (regardless of whether your luggage is checked in to the final destination or only to the transfer point) your luggage at Pulkovo Airport, go through customs control and check in your luggage at the front desk.

IMPORTANT: the fulfillment of the requirements provided for by this Regulation does not exempt the transfer passenger from compliance with other requirements of the customs legislation of the Eurasian economic union and legislation of the Russian Federation on customs affairs.

Baggage content requirements

Each piece of checked baggage must be properly packaged to ensure its safety during transportation and exclude the possibility of harm to passengers, crew members, third parties, damage to the aircraft, luggage of other passengers or other property.

Baggage that does not meet the requirements of this article is not allowed for carriage.

Baggage that has external damage that does not affect its safety during transportation and handling and cannot harm passengers, crew members, third parties, damage the aircraft, luggage of other passengers or other property, may be accepted for carriage as checked baggage with the consent of the Carrier. In this case, the presence and type of damage are confirmed by the signature of the passenger when checking in such baggage.

For safety reasons, the following items are not accepted for carriage as baggage:

items and substances, the transportation of which is prohibited by the law of the Russian Federation and government decrees, rules and regulations of state bodies of the Russian Federation, international documents in the field civil aviation, international agreements of the Russian Federation, documents of state bodies of any country to the territory, from the territory or through the territory of which the transportation is carried out;
firearms and edged weapons of all types (including gas);
gas cartridges and cartridges for gas pistols (revolvers);
explosives and items filled with them, ammunition, pyrotechnic products;
compressed and liquefied gases for domestic use;
poisonous, poisonous and irritating substances;
flammable solids and liquids;
caustic corrosive or oxidizing materials and substances;
magnetized materials;
radioactive materials;
mercury;
wild animals and birds;
other materials and substances that may cause harm to passengers, the aircraft or property on board the aircraft or may be used to commit acts of unlawful interference with the activities of the Carrier.

Articles and substances that can be carried in limited quantities as passenger baggage:

alcoholic beverages with an alcohol content of not more than 24%;
alcoholic beverages with an alcohol content of more than 24%, but not more than 70% alcohol by volume in containers with a capacity of not more than 5 liters, in containers intended for retail trade - not more than 5 liters per passenger;
non-radioactive medicines, medicines containing alcohol and toiletries (aerosols, hairspray, perfumes, colognes), only as checked baggage for use in sports or household purposes aerosols, the outlet valves of which are protected by caps from spontaneous release of contents in containers with a capacity of not more than 0.5 kg or 500 ml - no more than 2 kg or 2 liters per passenger;
small cylinders (weighing up to 10 kg) with carbon dioxide to actuate artificial limbs, as well as spare cylinders of similar sizes, if necessary to ensure the necessary reserves for the duration of transportation;
dry ice in an amount not exceeding 2 kg per passenger when used to cool non-hazardous perishable products that are not subject to ICAO TI, provided that gaseous carbon dioxide can be carried in cabin baggage, and with the permission of the Carrier - in checked baggage;
safety matches or lighters for personal use carried by the passenger with him (carriage of lighters containing non-absorbed liquid fuel (except liquefied gas), as well as fuel for lighters and refueling elements is not allowed in checked baggage or carry-on baggage. Air transport is prohibited);
heart stimulators or other radioactive isotope devices, including lithium battery-powered devices implanted in the human body, or radioactive pharmaceuticals contained in the human body as a result of treatment.

Items and substances that may be carried as passenger baggage with the permission of the Carrier:

small cylinders (weighing up to 10 kg) with gaseous oxygen or air necessary for medical purposes;
wheelchairs for the transport of patients or other battery-powered mobile devices equipped with non-leaking batteries and carried in checked baggage, provided that the battery terminals are protected from short circuits and the battery is securely attached to the wheelchair or mobile device;
wheelchairs or other battery-powered mobility aids equipped with leaky batteries and carried in checked baggage, provided that the wheelchair or mobility aid can only be loaded, stowed, secured and unloaded in an upright position, and provided that the battery is disconnected, the battery terminals are protected from short circuits and the battery is securely attached to the wheelchair or mobility aid.

If the wheelchair or mobility aid cannot be loaded, secured and unloaded only in an upright position, the battery must be removed, then the wheelchair or mobility aid can be transported without restrictions as checked baggage.

The removed battery must be transported in strong rigid packaging, while:

packaging kits must exclude leakage and not leak battery fluid; it is also necessary to provide protection against overturning by securing to pallets or by securing them in cargo compartments using suitable securing means, for example, using tie-down straps, brackets or supports;
Batteries must be protected from short circuits, secured vertically in such packagings and surrounded by a sufficient amount of compatible absorbent material to completely absorb the liquid they contain;
such packaging sets must be marked with a package placement mark, marking “liquid battery, with a wheelchair” or “liquid battery, with a movable agent” and a sign of corrosion hazard;
only in hand luggage a mercury barometer or a mercury thermometer carried by a passenger who is an employee of the federal executive body in the field of Hydrometeorology. The barometer or thermometer must be packed in a strong outer packaging containing a sealed inner liner or bag made of strong impermeable or puncture resistant mercury impervious material that prevents leakage of mercury from the package, regardless of its position. The carrier (aircraft commander) must have information about the barometer or thermometer.

The passenger is not recommended to include in his checked baggage fragile and perishable items, banknotes, jewelry, precious metals, computers, electronic means of communication, monetary obligations, securities and other valuables, business documents, passports, identity cards, keys and other similar items.

The passenger is responsible for the carriage in baggage of items prohibited for carriage or handed over for carriage without complying with the requirements and conditions of carriage established by these rules.

Luggage packing

Packing of things handed over by the passenger in baggage must ensure the safety of the contents of the baggage when handling it during its service and transportation.

Connection in one place of two or more things with separate packages is not allowed.

Baggage, in the package of which there are sharp protruding objects, as well as luggage in faulty packaging, is not allowed for carriage.

The passenger is responsible for packing the luggage. The carrier has the right to refuse to accept a passenger's baggage as checked baggage if the baggage is not placed in a package that ensures its safety under normal handling conditions.

The year the airline was founded i fly (I Fly) is considered to be 2009. Ifly's fleet includes Boeing 757-200 and Airbus A 330-300 aircraft.

Free baggage allowance

A passenger traveling in an economy class cabin has the right to carry baggage weighing no more 20 kg baggage + 5 kg hand luggage(but excluding the weight of a wheelchair used by a passenger with a disability and other persons with disabilities) in the economy class of service. And no more than 30 kg +10 kg hand luggage in business class, without charging an additional fee.

At the request of passengers traveling together with the same purpose of travel to the same airport (point) of destination or airport (point) of stop on the same flight (family members, persons traveling together or on a business trip), the Carrier applies to them the amount of free baggage allowance according to the weight of each passenger. The aggregation applies only to the free baggage allowance. The weight of one piece of combined baggage must not exceed thirty kilograms and is accepted for carriage without charging an additional fee. Baggage is checked out for each passenger individually.

hand luggage

No more than one piece weighing no more than 5 kg in the economy class of service, no more than 55x40x20 cm. The weight of hand luggage is included in the established baggage allowance.

In excess of the free baggage allowance and without charging a passenger, the passenger has the right to carry the following items if they are with the passenger and not included in the baggage: a handbag or briefcase, a folder for papers, an umbrella, a cane, a telephone, a camera, a video camera, a laptop computer, outerwear, a bouquet of flowers, etc.

Oversized baggage- this is baggage, the dimensions of one piece of which in the sum of three dimensions exceeds 203 cm.

TRANSPORTATION OF ANIMALS

IFly airline on charter flights animals are not accepted for transportation.

More detailed information You can look at the airline's website

A passenger traveling in an economy class cabin has the right to carry baggage weighing no more than 20 kg of baggage + 5 kg of hand luggage (but excluding the weight of a wheelchair used by a passenger with disabilities and other persons with disabilities).

At the request of passengers traveling together with the same purpose of travel to the same airport of destination or airport of stopover on the same flight (family members, persons traveling together or on a business trip), the Carrier applies to them the amount of free baggage allowance for the weight of each passenger. The aggregation applies only to the free baggage allowance. The weight of one piece of combined baggage must not exceed 30 kg and is accepted for carriage without charging an additional fee. Baggage is checked out for each passenger individually.

Paid (excess) and oversized baggage

The passenger is obliged to pay for the transportation of baggage in excess of the free baggage allowance at the rate established by the Carrier, in force at the time of payment. Shipping oversized baggage, heavy baggage, service dogs, pets and birds is paid based on their actual weight at the baggage rates established by the carrier, regardless of other things of the passenger carried as baggage, with the exception of guide dogs traveling with a visually impaired passenger, as well as wheelchairs used by a disabled passenger and other persons with disabilities.

If a passenger presented for transportation more baggage than was previously agreed with the Carrier and paid for, then such an amount of baggage can be accepted for transportation only if there is free capacity on the aircraft and it is paid by the passenger.

The Carrier has the right to restrict the carriage or refuse to carry the passenger's baggage, the weight of which exceeds the free baggage allowance established by the Carrier, if such carriage has not been previously agreed with the Carrier.

If the passenger increases the weight and / or number of pieces of baggage carried along the way, he is obliged to pay the cost of transporting baggage, the mass or dimensions of which exceed the established free baggage allowance of the previously paid transportation. In the event that the passenger reduces the weight of the baggage carried along the way, no recalculations of the previously made payment for the baggage by the Carrier shall be made.

Passenger when booking a seat on an aircraft or purchasing passenger ticket is obliged to inform the Carrier (authorized agent) about the transportation of oversized baggage.

Oversized baggage- this is baggage, the dimensions of one piece of which in the sum of three dimensions exceeds 203 cm.

Oversized baggage is accepted for carriage provided that the dimensions of the loading hatches and the baggage and cargo compartments of the aircraft allow it to be loaded (unloaded) onto (from) the aircraft and placed on board the aircraft. This baggage must have carrying handles and devices for securing it when moving to the aircraft, from the aircraft and on board the aircraft.

The carrier has the right to refuse to accept oversized baggage for transportation.

Receipt for payment of excess baggage— certifies payment by the passenger for the carriage of baggage, the weight of which exceeds the norm established by the Carrier.

Transportation of skis and snowboards

On flights of our airline departing to Europe (in winter), one person can carry one set of ski / ski equipment, consisting of one pair of skis and one pair of ski poles, or a snowboard in a case and additional equipment (boots, helmet, goggles, special clothing and footwear) free of charge, provided that the weight of this equipment does not exceed 15 kg. Only one snowboard or one pair of skis with poles can be transported in one bag.

Skis, a snowboard and a set of additional equipment are transported exclusively in baggage.

If the weight of baggage, including equipment, exceeds 35 kg, or if there is a second set of equipment, payment is made according to the rules for carrying excess baggage.