How to rebook a train ticket. Conditions for the delivery of railway tickets

Booking a train ticket is one of the most convenient options that will allow you not to worry that when it comes time to go on a trip, tickets will no longer be available.

This is especially true for popular destinations and peak seasons. Railway tickets go on sale 60 days before the date of travel for routes to non-CIS countries and 45 days before the date of travel for other routes.

Ticket bookings - this is a pre-order. You order by choosing a date, train, seat on the train, and then redeem the selected ticket any of available ways .

It is convenient and does not require special time and financial costs, most major booking and ticketing services take small commission for their services, making life much easier for travelers.

Booking options

There are a few simple ways book train ticket:

Redemption of tickets

This can be done within strictly limited time, his should be clarified in the service you used.

Easy option - checkout e-ticket. He is accepted not throughout Russia, but if there is such an opportunity, this is the most convenient way that does not require personal presence and, as a bonus, exemption from the need to pay a fee for issuing a paper ticket. All you need to board the train is your passport.

You can also order courier delivery or pick up a ticket at one of the sales offices.

There are several payment methods. Many sites offer almost all possible options for paying for a ticket: from the title units of Webmoney and Yandex money to paying with a plastic card or in cash upon receipt of a ticket. Choose the option that suits you.

Required documents

In order to redeem a booked ticket, you will need passport. In addition to it, there are several more documents by which railway tickets are sold: a foreign passport of a citizen of the Russian Federation, a birth certificate, a sailor's passport, a military ID, a foreign identity document - for foreign citizens.

An excellent option for recreation is countries with a simplified or visa-free system. in our article

How to book plane tickets quickly and easily. about the simplest and most mobile way.

How to return a ticket in case of uselessness

There are situations when the trip is abruptly canceled, and you need to return the ticket without losing money. Return the ticket, regardless of its form, can be at any Russian Railways ticket office. At the same time, you should have the document by which you issued the ticket with you.

If it is an electronic ticket, nothing else is required. If you bought a ticket on a paper form, you must present it; the fee for returning a ticket on a paper form is 150 rubles.

The most important question, if you need to return a ticket, is how much money can you get back. It depends on how much time is left before the trip and the destination.

1)Full cost You can get a ticket if you return the ticket more than 8 hours before the train departure for trips within Russia and more than 24 hours for long-distance trains.
2)Full cost fare and half the cost of a reserved seat - when returning a ticket within Russia for a period of 8 to 2 hours before departure and a ticket for long distances - 24-6 hours in advance. The cost of the reserved seat takes a little less than half of the total cost of the ticket.
3)Only fare- if the ticket is returned in less than 2 hours for tickets within Russia and 6 hours for long-distance routes.

It should be added that commissions and service fees are non-refundable in any case, so it is impossible to get all the money spent.

When buying a train ticket, remember that popular destinations its necessary book and buy in advance, for some routes during the peak season, tickets are sold out a few days after the opening of sales.

Charitable foundation "Step forward"
By purchasing tickets to "Service 007" you help children with cancer

Railway ticket office 007: Russia, CIS, international destinations

Railway ticket offices 007 offer the purchase of railway tickets with delivery to your home or office. Our railway ticket office have existed since 2004, during this time we have managed to accumulate invaluable experience in the field of ticket sales, hone the entire process to the level of impeccability, we care about the constant growth of the professionalism of our employees. The quality and efficiency in receiving and fulfilling orders are highly appreciated by our regular customers, among whom, we hope, you will also be included.

How Railway ticket offices work 007

By calling 007 you can order Railway tickets to the cities Russian Federation, countries of near and far abroad, tickets for trains of European railway companies RailEurope, VR, Deutsche Bahn, etc., get a free certificate on the availability of train tickets in a particular direction and check the train schedule.

By calling 007 you can find out the cost railway tickets- our operators will answer your questions and arrange ordering railway tickets for any number of people. Our railway ticket offices are open around the clock!

Ordering railway tickets with delivery will save your time and energy. The courier will deliver tickets at a convenient time for you to almost any district of St. Petersburg, as well as the nearest suburbs. You can order railway tickets (Russia, CIS, international destinations) around the clock by calling 007 .

The site has the opportunity to find out about the availability of train tickets, schedules, prices and make an online purchase without registration. For your convenience, a large number of payment methods are offered.

The cost of issuing and delivering railway tickets at the box office 007

Service	The cost of issuing * railway ticket in the Unified "Service 007" 007
Service	Russia	CIS and Baltic countries	International destinations
Ordering a railway ticket worth up to 1000 rubles (inclusive)	100 rub.	100 rub.	-
Ordering a railway ticket worth up to 3000 rubles (inclusive)	200 rub.	200 rub.	-
Ordering a railway ticket worth up to 6000 rubles (inclusive)	230 rub.	230 rub.	-
Ordering a railway ticket worth up to 10,000 rubles (inclusive)	280 rub.	280 rub.	-
Ordering a railway ticket costing from 10,001 rubles	320 rub.	320 rub.	-
Sapsan train, depending on ticket price	from 200 to 320 rub.	-	-
Ordering a railway ticket for the Allegro train	-	-	299/370 rub.
Train ticket refund	*When returning a train ticket, the cost of registration is not refundable.
Order delivery (from 1 to 9 tickets per order)	from 200 rub. »
Order delivery (from 10 tickets per order)	for free

Attention!!! If necessary, we can deliver tickets to you even at night.
Pay for the order bank card can be in our office and courier (using a portable terminal). There is no 2% discount for this type of payment.

During the year, certain days are allocated when the usual number of trains for the transport of passengers is not enough and there is a shortage of tickets. These are the days before new year holidays(December 26-30), pre-holiday days before February 23 and March 8, May holidays, June 12, November 4. Also good tickets(especially return) for resort trains is quite difficult to buy from May to August. Russian Railways is aware of this situation and is adding additional trains. Everyone is also well aware that ticket sales begin 90 days in advance. However, even these measures often do not make it possible to buy normal tickets.

The fact is that exactly 90 days before, at eight o'clock in the morning, ticket sales open. Thousands of passengers stand in line at the box office, order tickets via the Internet. Naturally, someone in such a queue is the first, and someone is not. This also applies to ordering tickets via the Internet, since operators cannot call dozens of passengers at the same time at eight in the morning with the start of sales.

However, now site visitors have the opportunity to solve the long-standing problem of ticket shortages during the holidays!

How to buy good tickets using the site

Pay attention to the possibility of buying electronic tickets. Their difference from the usual ones is that you pay for them immediately, without leaving your computer, and you can get them at any ticket office right before the train departs. An unobvious consequence of the emergence of the possibility of ordering electronic tickets was the emergence of the opportunity to buy tickets exactly at 8.00, i.е. at the opening of sales. Now you do not need to wait for your turn (whether it is a queue at the ticket office of the station or a call from the operator) - you just need to prepare in advance and buy good tickets at eight o'clock in the morning.

How to buy e-tickets

1. Prepare to pay for tickets in advance

ordered e-tickets You will need to immediately pay with bank cards or Internet money. If you don't pay immediately, your booking will be canceled and your good tickets will go to others. Therefore, make sure that you have either Internet money (Webmoney, Yandex money), or a bank card issued by a Russian bank. If you don't have either, you can proceed as follows. Internet money can be bought in many places where Webmoney and Yandex money top-up cards are sold. The list of these places is indicated on the websites of payment systems. If you want to get a card - contact the bank. The card is usually issued no earlier than two weeks after the application is submitted. Some tickets can be paid in cash at Euroset or through instant payment terminals.

2. Practice ordering e-tickets in advance

In order not to lose precious time on a responsible day, try to work with the http://website/kupit_elektronnye_bilety page (which sells electronic tickets) in advance. Find the train you need there, see how the order is placed, how seats are selected, what data you will need. Read background information so that on the day of purchase you do not waste time on this. You can even book any tickets - if you do not pay for them, the reservation will be automatically canceled after a while.

If you are going to pay for tickets with a bank card, read the detailed instructions on how to do it. And it would be very desirable to authorize the card in advance and receive a payment password if you do not already have one. To do this, select any tickets, enter your card details and go to step 9 of the instructions. And in step 9, instead of clicking the "continue" button and thereby buying unwanted training tickets, click the "back" button. In this case, the order will be canceled, the money for the tickets will not be deducted from you, and the card will already be activated. And on the right day you don't have to go through the procedure of its authorization - just enter the recorded payment password and that's it.

3. Buy the right tickets at 8.00

On the settlement day, 90 days before the date of departure of the train (you can determine it here) at 8.00 in the morning, go to the page for buying electronic train tickets and issue them. Once your tickets are booked, read the payment instructions carefully (you can even print the page to make it easier). And pay for the tickets. They must be paid at the short term, i.e. immediately - otherwise the reservation will be canceled and you will not get tickets. After payment, be sure to write down the number of your order - according to it you will receive travel documents.

4. Complete the electronic registration

When booking tickets, indicate what you want to go electronic registration. In this case, you will not need to receive tickets. You will be able to board the train simply by showing your passport to the conductor.

5. Or get tickets at the station

Electronic tickets are issued at the station at any ticket office upon presentation of the order number (see clause 3) and the passport of the passenger receiving the tickets. You can get tickets in advance (at least on the day of purchase), you can right before the train leaves. Just put in your plan the time to receive tickets - there may be a queue at the box office. The cashier will give you ordinary tickets, which are no different from those that you are used to seeing when ordering them in the usual way. Tickets can also be printed by yourself at the ticket printing terminals. But there may be a small queue for them.

Booking train tickets is a very convenient service. It is not always possible to buy them right before departure, especially during the travel season. Today, tourists can very easily reserve tickets for a railway flight online or go directly to the ticket office staff of the station to make a reservation for a specific date and time. However, many are concerned about the question of whether it is possible to book train tickets without paying.

Not everyone has the time and desire to stand in a long line at the ticket office of the station in order to book a train coupon. In the age of advanced information technology, there are different and railway tickets, without leaving home, for the busiest citizens.

When a person has precisely decided on the date and time of the trip, he can safely start booking via the Internet. Only book railway tickets via the Internet without payment will not work. You will have to make a payment, then the seats on the train will be reserved for a specific user.

Travel on railway transport is popular today, as there are many advantages. For example, when buying train tickets, there is a system of discounts for citizens of retirement age or underage travelers.

Which is better: On your own or through a tour operator

Tour operators themselves do not sell directly, they only provide intermediary services. Only the services of such intermediaries are more expensive than self-booking and purchase.

Can I book train tickets myself? Yes, and you can do it in different ways:

Make a call to the ticket office of the station.
Use special Internet resources.
Make a personal visit to the cashier.

Having planned a trip for a specific date, you can find out how to book a train ticket by phone. Regardless of which region of the Russian Federation a citizen lives in, he can call to a single hotline station to order the necessary coupons. There is no need to pay money to make a call. It is enough to know the details of the identity document and the place of travel, as well as the planned date and time of departure. When calling, the operator will ask you to give an email address, which will receive confirmation that the seats are reserved for a specific date. The information from the letter will need to be printed and presented to the cashier for payment.

Important! Payment for the reservation is required no later than 24 hours from the time of the call.

The next booking method is the services of various Internet services through which it will be possible to reserve a coupon for a flight. To do this, you need to contact special Internet servers that provide services for ordering receipts for various routes.

You should go to a special website for booking railway tickets and select the appropriate function. Then you need to fill in the full details of the trip: the route, the date of departure and return, as well as your personal data. It is impossible to book a train ticket without paying through online services, as some people think. Just like in the case of a telephone reservation, payment will need to be made after a day, otherwise the reservation will be canceled.

There is also the possibility of buying an electronic trip coupon. In this case, there is no need to go to the station, everything can be done via the Internet, even pay for the trip using a bank transfer.

Booking via the Internet is the most convenient way, as it is possible to choose the necessary parameters for the trip in a relaxed atmosphere: type of train, cost, departure time and places in transport.

Another way to order in advance is to personally contact the ticket office staff of the station. Everything is simple here. A person himself comes, chooses the desired route, date, cost of the trip and makes a purchase, making payment on the spot.

Once a person knows how to book train tickets, he will be concerned with the question of how much it costs to book tickets. And it depends on the following parameters:

What class will the seat be on the train. There can be 3 types of them: reserved seat, coupe or SV. The most economical option for travel will be a reserved seat in the carriage, but if funds allow, then you can go with complete comfort in the NE.
What condition are the train cars in? You can choose trains of foreign manufacturers, where cars are usually provided with all amenities, or you can choose an economy option, where the situation is normal.
How long will the railway transport take. There are express trains, and there are ordinary ones - the price will greatly depend on these parameters. There are also trains that followed the transit route - a receipt for such transport will cost less.

How many days in advance you can book train tickets also worries tourists, because everyone wants to get the best coupon, especially if the trip is planned to be long. For international flights, the booking period for railway tickets can be 2 or more months, that is, you can order coupons long before departure.

Which service to use when self-booking

In the vastness of the network, there are many services involved in the sale and issuance of train coupons. Here are some of them:

Official site railway. On this site you can buy electronic coupon on any route, for example, book a ticket for Sapsan, the all-Russian high-speed train. Here you can pay immediately.
Vokzal.ru website. A handy resource for booking coupons for any train. Here you can not only book seats in advance, but also choose a train, a reserved seat or a compartment for every taste. On this portal it will be possible to indicate any wishes of the client regarding the trip. After entering all the necessary data, you should choose the most convenient way to pay for the trip.

Before proceeding with the order, you should carefully study the rules for booking railway tickets on the website in order to avoid mistakes when filling in the data, and most importantly, when paying for the service.

Common mistakes when booking

The most common mistake when ordering seats on a train or is that citizens are pulling until the last moment. It happens that a person has decided on the date of the trip, but can’t find time to buy a coupon; this is how tourists are often late, and all tickets for the expected route are already sold out. Therefore, everything should be done in advance.

Also, tourists often think that it is possible to book a railway ticket without payment, and at the time of booking they do not have the appropriate funds to pay for the order. But this view is not correct. Now always, when ordering coupons for a trip, you should immediately pay the full cost.

Finally

So, if a citizen carefully reads the instructions before starting the booking procedure, he will not make common mistakes and will successfully purchase coupons for the desired route.

Today you can make a reservation without leaving your home, so a person can choose the most convenient travel options for himself in a relaxed atmosphere.

The main rule is to do everything in advance, so as not to reap disappointment later.

Why do you need booking train tickets online? Of course, it is much more convenient to just make an instant purchase. travel tickets on the train in the right direction.

However, there are times in life when the passenger has not decided on the need for a trip or on a specific date. That's when such a service as booking railway tickets through the worldwide network will come to the rescue.

Booking methods

Perhaps it is difficult nowadays to find a person who likes to stand in line. But the purchase of railway tickets is almost always associated with queues at railway ticket offices at any time of the year.

In many countries, thanks to the development of the Internet, it has long been possible to book and buy a train ticket without leaving your home or office.

This service is very popular among business people who do not accept the loss of time for such useless standing in line, when 24 hours of the day are sorely lacking in our hectic age. Yes, and an ordinary housewife living on the other side of the city from railway station, I hardly want to lose half a day to buy tickets for a planned trip. Thanks to the possibility of booking from home, this can be done in just a few minutes. For this you need:

Availability phone or the Internet with suitable equipment (computer, smartphone, tablet, etc.);
Choose departure station;
Choose arrival station;
Decide on travel date.

With the help of booking, you can pre-order, that is, reserve, places in the required direction. Booking does not oblige make payment instantly.

Booking train tickets is possible in several ways.

Through the Internet

This is one of the fastest and most affordable ways. With the help of a search engine, you can easily find sites on the Internet where the ticket booking service is provided. You will only need to enter in the proposed order form such data:

Personal data the intended passenger;
Itinerary;
train number;
departure date;
Location selection.

The order is confirmed by email. On average, it takes about 15 minutes to make such a reservation.

By phone

This method is also simple and has few differences from the previous one. If in the first method you "communicated" with computer equipment, then here communication takes place with operator. You will need to provide him with the same details as when booking online.

This method has undeniable bonus– the opportunity to consult with the operator. In a personal conversation, you still have the opportunity to ask a question of interest and take advantage of the greater awareness of the operator when choosing the right ticket.

How and where to get?

The booked ticket can be obtained at any railway ticket office Russian Federation. To get a ticket at the box office you need to have:

Passport;
Order form;

And also, if the ticket was not paid for, you will need money to pay the cost of the ticket and the station fee, which depends on the price of the ticket.

Instead of a passport of a citizen of the Russian Federation, the following documents may be presented for the redemption of a railway ticket:

Birth certificate(for children);
Sailor's passport;
Military ID;
foreign passport(for foreign citizens).

Reserved travel document You can redeem not only at the box office. For example, ordering courier delivery. However, with such a service, you need to be prepared for additional costs.

An already paid ticket can be printed out on your own. special terminals, which are installed in the halls of stations major cities.

Payment Options

Payment can be made as in cash, as well as non-cash payment, bank card such as Maestro, Visa, MasterCard, Visa Electron. On sites that provide services for the sale of railway tickets, most use various payment systems: Yandex Money, WebMoney, Qiwi, PayPal.