Electronic ticket for the plane where the seat is indicated. E-tickets online

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Before you start choosing a seat in the cabin online or at the check-in counter (in this case, if you come first, you may be given good seats), you should know which seat, number and row you want to receive. There are schemes of various aircraft models.

Location of seats on identical aircraft models different airlines do not differ, that is, the location of the seats of Aeroflot and Transaero is identical, with the exception of aircraft equipped for individual orders of companies (for example, with berths).

Where and how to find out the location of the seats on the plane.

There is a special service on the network called. Here are collected diagrams of a large number of aircraft flying on different flights with passenger reviews. With the help of SitGuru, you can determine exactly which places in the cabin are located near the porthole or partition, and where the wings block the view.

Marked in green comfortable places, red - uncomfortable.

The seats on the plane are distributed as follows:

when booking a ticket for a fee (rarely free);
during check-in (the seat is indicated in the boarding pass);
at online registration(one day before departure).

You can also find out on the airline's website about the possibility of choosing a seat on the plane.

When booking or registering, look at the cabin map on the screen, where you can see the occupied and free seats.

The configuration of the cabins of some aircraft of Russian airlines.

Boeing 777: standard cabin layout with 9 seats in a row, 5 seats in the center. Two-class comfortable passenger compartment: first class (10 seats), economy class (200 seats). Equipped with individual multimedia video and audio systems (sound playback through own headphones).

Tu-154 with a capacity of 140-180 passengers. The arrangement of seats in a row of 3 + 3, aisle in the middle. In the Tu-154 of a standard layout (two-class saloon), comfortable seats are in, in the 7th, 9th rows of the economy class, next to the emergency exit. In the one-class charter version, there are good seats in the 1st row of seats 4F and 4E (there are no seats in front of them), the 3rd and 4th rows are good because the seat pitch is larger than the standard one, the 33rd row has emergency exit. Places 10 ABV (ABC) and 11 WHERE (DEF) are not recommended - the backs do not recline, the seat pitch is narrow.

IL-86, IL-96 seating arrangement 3+3+3. The best places are in the 1st, 15th (ABC and GHI), 16th (DEF) rows, as well as in the 33rd (lack of seats next to them). There are no portholes in the 14th row.

Airbus A340: economy class seats are arranged 8 in a row (2-4-2 pattern). Thus, any passenger is separated from the aisle by one seat.

In two-cabin aircraft (business and economy) Il-86, Tu-134, Tu-154 business class is located from 1st to 8-9th places. Economy class end-to-end numbering, places after the 8th-9th. IL-96 is also two-class, although it consists of three salons. In three-cabin aircraft A-310 for long flights, there is also a first class. Boeings, unlike domestic ILs, have better performance characteristics, but have a smaller capacity. Please note that in tickets issued in accordance with IATA (International Air Carriers Association) the CLASS column determines the quota of seats in the cabin: the first class A,F, P; business class C, D, I, J, Z; economy class B,H,K, L, M, N, Q, S, T, V, W, X, Y. The STATUS column determines the status of the booking: OK - seat confirmed; NS for infants (no seat); OPEN - open date of the return flight. The final choice of seat can also be inside the cabin: the flight attendant will transplant you (subject to availability).

Seats in the cabin are indicated by Latin or Russian letters, for example, 1A, 1B, 1C (1A - near the window, 1C - at the aisle). Be careful with the letters B and E.

Happy flights!

Until recently, you can buy tickets for flights only at the airport. This caused discomfort, since there is no possibility of choosing a passenger seat. You also need to stand in a long queue, spending a lot of time. Now you can buy tickets online, and at the same time choose the most comfortable seat. Each airline has an official website.

What you need to choose a place

To choose passenger seat in the cabin of an airliner for a comfortable journey, you can act in several ways:

purchase an electronic ticket;
choose a place during the purchase of documents directly at the airport;
ask the flight attendant to leave a certain seat for the passenger on board when boarding.

Air carrier employees cannot always remember the requests of each passenger. Therefore, it is better to book a seat on the plane using an electronic ticket. To do this, you need a computer or a modern gadget with an Internet connection.

Seat selection at the time of ticket purchase

This is the most convenient option. Reservation of seats on the plane is carried out directly on the website of the air carrier. To do this, you must perform the following steps:

go to the company's website;
to book a ticket;
choose a convenient place for the flight.

The advantage of this method is the quick selection and booking of a seat. Despite this, there are certain disadvantages. Some airlines charge an additional fee for the seat selection service. It varies between 16-32 dollars. USA.

Some airlines block the selection of seats that are near emergency exits or in the front rows. They are comfortable to sit on, as there is enough space in front to stretch your legs and have a great rest. These chairs are designed to accommodate pregnant women or with a child under 1 year old, people with handicapped, passengers with animals.

Important! Near emergency exits, it is forbidden to buy tickets for passengers traveling with children over 1 year old. A child can pull the emergency door handle. This will lead to depressurization of the cabin.

If it was not possible to choose a seat on the plane when buying a ticket, you can do it upon arrival at the airport. To do this, at the check-in desk, you must inform the airline employee of your wishes.

The passenger needs to know that it is possible to choose a convenient seat on board the airliner only after booking a ticket on the official website of the company. On other online resources that offer tickets at a reduced cost, this option is not available.

Seat selection during online check-in

The advantage of this method is that you can book a passenger seat from any convenient place. To do this, you will need access to the Internet, and the ability to print a ticket.

Online registration of seats on the plane begins one day before departure. And it ends 45-60 minutes before it. The passenger independently chooses the most convenient seat.

Main advantages:

no need to arrive at the airport a few hours before departure for check-in;
no need to stand in line;
it is enough to go through passport and customs control.

Important! After completing the online check-in, the passenger must print the boarding pass with the booked seat.

In addition to the visible advantages, there are also disadvantages. Some airlines do not allow online check-in and seat selection for passengers with pets, small children, or luggage.

It is worth noting that some foreign airlines provide online check-in for passengers with luggage. At the same time, they increase the norm to 7 kg. These are nice bonuses for buyers.

Note! In any case, you must arrive at the airport in advance to check in your luggage. It must be weighed and handed over at a special rack.

To start online check-in, you need to go to the official website of the air carrier. Each ticket has a booking number. It is entered in the corresponding field in the window that opens. An additional window will open the layout of the salon. It remains to choose a suitable place by indicating its number in the appropriate field.

It happens that convenient places are occupied. The air carrier independently books them. These seats accommodate passengers with children, disabilities, with animals. It is better to arrive at the airport in advance and ask at the reception to book a specific seat.

Through mobile offers

Airlines develop official Internet resources. Anyone can use them. For greater user convenience, special mobile applications are provided. They are also company websites. They need to be downloaded to a gadget that is connected to the Internet.

They are for the following:

booking;
buying tickets;
registration of insurance;
online registration;
obtaining information on the status of all flights of the air carrier;
checking the balance of the Bonus Miles account, if such a promotion has been announced by the company;
obtaining information about airport services.

Using these apps is pretty easy. You need to follow the same steps as when booking seats on the official website of the company. The passenger will need a ticket number. It is indicated in the corresponding field. After that, a window will open on the gadget's screen, in which the salon scheme is presented. You just need to click on the place you like. After that, confirm your choice.

It must be remembered that booking a seat through mobile applications can be expensive, as well as on official sites. It is best to book a seat through online intermediaries.

Each airline has its own seat marking in the cabin. So, for example, places 1E and 1B can indicate several options at once: near the aisle and porthole. Previously, it is better to independently look at the additional decoding of the marking of the chairs on the company's website.

Crowded places are considered to be near the kitchen and sanitary facilities. The aisle chairs are also uncomfortable. Especially for passengers who prefer to sleep in flight.

Interesting fact! According to statistics, the least number of tickets are purchased for flights during lunch hours. This can be used to get the most comfortable seat.

If you were unable to choose a seat during online check-in or when purchasing a ticket, you can do it directly at the airport. To do this, you must inform the employee of the air carrier about the most convenient place for the passenger, which he chose for the flight.

If the place is booked incorrectly, you can still correct the situation. You need to check in for the flight, board the aircraft, wait for the message from the flight attendant “Boarding completed”. After that, ask him to take another free seat. As a rule, passengers are not denied this.

Dear visitors of the Aviawiki site! There are so many of your questions that, unfortunately, our specialists do not always have time to answer all of them. As a reminder, we answer questions absolutely free of charge and on a first-come, first-served basis. However, you have the opportunity to get a guaranteed prompt response for a nominal amount..

For some, traveling by plane is already a stressful situation, and if the place is also unsuccessful, then the flight will turn into a nightmare. To prevent this from happening, you need to learn how to navigate in the cabin of an airliner, and know the criteria for choosing a comfortable seat.

Individual approach

There is no “best place” category in a passenger airliner – everything is relative here. It will be successful if it meets the passenger's requirements for convenience and comfort. In this matter, an individual approach will be required, because what is good for one, another may seem like an inconvenience.

Note! Most airlines offer passengers to decide on the choice of suitable seats for them on the plane, without relying on fate. It is better to take advantage of this opportunity in advance, until all the successful options have been sorted out. You can do this online by going to the website of the airline serving the chosen destination and studying the layout of the seats in the cabin.

To do this, you will first have to decide on the type of aircraft on which you will fly. To figure out where it is better to sit on an airplane, you should read the recommendations below.

If you fail to check in online, you can do it at the airport by arriving 2 hours before departure, which will increase the chances of a comfortable flight. Or use the services of a self-service terminal on the territory of the station, in whose memory all the schemes of aircraft serving flights are laid. This will make it easier to choose a location.

Criterias of choice

Each passenger in this situation proceeds from their own preferences. First you need to figure out what criteria will be used to select. People of various ages and builds fly on the plane. Some prefer to work in flight, while others try to sleep on the plane. Someone entertains himself with a book, a game, a film, and someone is looking through the window of the opening panoramas.

There are lovers of communication with neighbors in the cabin, there are also those who want to isolate themselves from others. Airplanes are used by mothers with small children. Some are satisfied with this neighborhood, others are annoyed. People also react differently to nearby technical blocks (toilet and kitchen).

Before deciding on the degree of comfort, the passenger must understand what he does not want to face during the flight, and what he can tolerate. Help here will be the study of the scheme of the selected aircraft model. Usually it shows the conditional division of the cabin into zones: some are comfortable, others are not. Each of them has its own advantages and disadvantages. This will help you understand which seats on the plane are best to choose.

Footprint Analysis

For those who have been flying for a long time, it will not be difficult to find a suitable place for themselves. For beginners, it is more difficult to understand how to choose a seat on an airplane without knowing all the specifics of such a trip. The table below will help them at least a little orient themselves in the situation and understand where which places are.

Characteristics seats in airplane

Attention: The internal data of table “13” is corrupted!

When choosing a comfortable seat on any aircraft, you should take into account the combination of the above criteria, weighing all the pros and cons.

Taking into account the data of the table above, it is already possible to more specifically determine which seats on the plane are better. Here are a few recommendations that we will highlight:

Going on a flight with a child, it will be more natural to choose seats in the front rows where you can place a cradle on the plane, as well as warm up without disturbing anyone;

This area is also suitable for gourmets who prefer to spend flights for a pleasant meal. They have priority in choosing the dishes offered by the stewardess;
If you sat in the first row, then you can forget about a comfortable stay - here they provide seats for passengers with small children. Not only noises will be distracting, but also frequently moving passengers;
On a long flight, seats in the last row and in front of the emergency doors of the aircraft should not be chosen because of the non-reclining seat back;
If there is a need for frequent visits to the toilet, then it is better to choose seats at the aisle at the beginning or tail of the aircraft;
Some people are attracted to emergency exit seats because of the free space, but they do not sell tickets to passengers with children and animals. But if you have accumulated bonus miles, then you can take advantage of the priorities of the loyalty program;
Among the passengers there are also those who seek to be the first to leave the aircraft. It is best for them to choose a seat closer to the exit. In most cases, these are the first rows, but sometimes passengers can also be let out through the second door - in the tail section.

Those who are afraid to fly on an airplane, but are forced to do so, need to choose their seat more carefully. Here it is difficult to give specific recommendations on which seat to choose on the plane - only the passenger himself can determine the degree of comfort. For those who are stressed by confined spaces, it is better to sit by the aisle. In this situation, they should take places in the front row, if the crying of small children does not bother them.

Note! Seats at the beginning of the plane are also suitable for those who do not want to feel shaking during the flight and are afraid of turbulence.

For many passengers, the most a good option- the central part of the aircraft. Here, the shaking is not as noticeable as in the tail, and there is a sufficient distance from the toilets, where a queue of passengers sometimes gathers. The only thing that can interfere is the proximity of the engines, which work quite loudly. The wings of the aircraft also block the view of some windows, so you won’t have to admire the panorama.

In addition to these points, there are others that should not be ignored when traveling by air. They will help you understand how to choose best places in airplane.

What else to consider

In-flight comfort can also be affected by the following factors, which must be taken into account in advance. Information about them can be obtained on the website of the company whose services you plan to use or contact the airport information service.

natural phenomena

Passengers who prefer to sit by the windows will find it easier to read thanks to the natural light. Although in some situations the sun's rays can become quite annoying. Knowing the direction of your flight, it is easy to calculate the appropriate travel time so that the sun is on the opposite side of the aircraft during this period. If you can't choose convenient flight, then you should take a seat away from the porthole.

Technical capabilities

Hard to imagine modern people who, going on their journey, will not take mobile phone, tablet or laptop. In flight, it may be necessary to recharge the gadget. This moment is especially important for those who plan to work on board the aircraft. When choosing a comfortable place for yourself, you should check with the registrar the location of the sockets (and whether they are available at all).

Peak hour

The passenger will have more options in choosing a suitable seat on the plane if he purchases a ticket for an underloaded flight. If there is no clearly defined departure time, a person can easily choose a convenient day and hour of the flight for himself, taking into account the statistics of passenger traffic. The busiest days are from Friday to Sunday, when there is a massive flow of tourists. But even on weekdays, morning and evening hours should be avoided - they account for the main peak.

The ratio of seats on the plane

Aircraft differ in their dimensions, which determine the location of the seats in the cabin. There are aircraft with a 1st (central) aisle between the seats, where the ratio is 2:2 or 3:3. For other airliners, 2 passes are typical with such a ratio of seats in a row - 3: 4: 3 (there are other options). Which plane to choose depends on the passenger.

Note! The digital designation on the ticket determines the number of the row, but the place in it has a letter indexing. Here you have to take into account that the designation uses the Latin alphabet, and the index “may cause confusion among Russian-speaking passengers.

If you got an uncomfortable seat

It is not always possible to get what you want if it was not possible to book a comfortable option via the Internet or it was not possible to register in advance - all good places have already been allocated. As a result, you have to be content with what remains. A number of airlines independently distribute seats on the plane between passengers, depriving them of the right to choose.

If one of these situations arises, do not despair. Having boarded the aircraft, you can try to sit on the seat you like (suddenly it turns out to be free). Or make a transfer already during the flight, when they are allowed to move around the cabin. Although there is a risk that all the best seats on the plane will be occupied.

Video

Even if the salon is completely filled, and you have to be content with your uncomfortable chair, you need to tune in to the positive - then the feeling of discomfort will disappear, because the perception of the situation is individual, and you can master it (“I take everything into my own hands” - this is the motto).

When planning your trip, find out how to book your plane seats and choose the options that suit you. If earlier you could only determine whether you want to sit near the porthole or at the aisle, now it is allowed to reserve almost any seat. But under what conditions is the service provided?

Benefits of online booking service

Seat reservation on an aircraft differs from the similar procedure for land transport. After all, initially you get only travel document, and the seat number is given to you at check-in. For this reason, you need to arrive at the airport in advance: this will increase the chance of getting comfortable seats.

But what if you don't want to spend a few extra hours in duty-free stores? Make your reservation online: you can choose in advance at the porthole or at the aisle. If you want to buy a certain seat, the air carrier will most likely ask for an additional fee.

Pre-booking seats on an airplane via the Internet has the following advantages:

To carry out the procedure, you only need a computer connected to the World Wide Web.
The ability to choose a place in the bow, center or tail section will allow you to find the best option. After all, there are no universal recommendations: some passengers prefer the comfort of a business class located closer to the cockpit, while others rely on safety (according to statistics, in case of accidents, travelers sitting in the tail survive).
Pre-booking can be done at any time, and you choose the date and compare prices. Payment is made with electronic wallets or a bank card.

The option to book using the Internet has its drawbacks. Sometimes 2 passengers almost simultaneously choose a seat: the ticket is received by the one who completes the process faster. In order not to compete with another contender for your favorite seat, proceed to the procedure as soon as web-checking (as online registration is called) opens or pay an additional fee at the stage of purchasing a ticket.

What you need to book a seat on an airplane

To book a flight, you will need the following:

access to a computer or gadget that has Internet access;
passport (to confirm identity);
purchased e-ticket.

The latter is also called electronic ticket: Major carriers have switched to this format. Information about it is contained in the databases of the airline; you will receive it by email. If you have not bought a travel document yet, determine the type of flight, points of departure and arrival, dates of travel. Enter the data in the search form on the website of the carrier or intermediary and click "Find tickets".

Then select the offers you like and click on "Buy". Fill out the form that appears and proceed to payment. There is no reason to fear for the safety of money transfers if you make a purchase on official websites or through trusted intermediaries.

The information will be stored in the airline's databases, and the passenger will receive a copy of the itinerary receipt with the ticket number by e-mail. Some companies even allow you to not print; if you need to present them at check-in for the plane, use the printers at the airport.

If you do not have Internet access, you can contact the air carrier's office or contact them by phone.

Online check-in for a plane: instructions

Airplane seat reservations can be made 24-36 hours in advance (depending on the carrier) when the airlines start check-in. The process goes like this:

open the itinerary receipt delivered to your e-mail when buying a ticket;
find the booking number;
enter it in the appropriate box on the airline's website, indicate your last name;
check the information to avoid errors;
if you have a frequent flyer card, enter its details;
in the opened chart of the aircraft, indicate the desired seats.

Finally, print out your boarding pass, which you will present at the airport. By using this method, you will save time: you will not need to stand in a general queue at the check-in counter.

How to find out how many seats are left on the plane? When passing the web check, you will see the aircraft diagram, where the necessary information is indicated.

How to make a payment

If you book tickets through the network, make payment using a bank card or electronic payment systems. When buying at the ticket office of the airport, it is allowed to pay in cash or by card. Pay attention to the correctness of the specified data, because it can be difficult to return funds.

How to print your boarding pass for an airplane

Some companies accept boarding passes received on the phone, or do not require them to be presented: it is enough to say your last name. But most carriers insist that you make a printout. You can use the printer at your home, at the self-check-in terminal, or at the machine near the counter.

What does a plane ticket look like?

If you printed out a coupon and forgot it at home, don't worry: the action can be repeated. Please also note that you can change the already selected place after the paper document is in your hands. Usually passengers from economy class can choose another option 1 time without paying extra.

Not all categories of passengers are allowed to print coupons on their own. Unaccompanied minors, infants, and people requiring special services must go to the check-in desk in person.

Advance booking: is there a guarantee

Passengers are often interested in whether it is possible to secure certain options for themselves, which they will choose not a day before departure, but a couple of weeks. But the final placement in the cabin is determined at the registration stage. If you did not go through it online and did not indicate your wishes in other ways, it makes sense to be among the first to arrive at the airport: the chances of a comfortable flight will increase. But it happens that the aircraft starts to fill up from the tail, so the method does not give a 100% guarantee.

Even if you go to the site, open the map and indicate the desired location, the procedure is regarded as "indicating the preferences of the passenger." From the point of view of the company, you order a certain type of service (special service request), but it has the right to refuse you unilaterally. Sometimes airlines provide bonus miles to passengers they have placed on other seats without consent. But this is not their responsibility: compensation is given for the sake of preserving the image.

If you are flying in the business section of the aircraft, all options will be convenient

How to increase the chance that you will sit on the indicated chairs? Pay extra! The “Buy Seat” option becomes available when you make a purchase online, at the box office, in mobile applications. And to save yourself from unpleasant surprises, find out the prices in advance. For example, in british airways the pleasure will cost $ 16, provided that the flight lasts less than 3 hours, and you are traveling in economy class. With a longer stay in the air, the choice will cost $ 32; Business class travelers will pay the highest price as they part with $100.

In some cases, the company refuses to confirm the order: this is due to the fact that the selected option may be necessary for passengers with special needs. Money for the unproven service is returned in full.

How to book seats through mobile applications

On the websites of airlines or intermediaries, customers are offered mobile applications for iOS and Android. They allow you to search for offers, buy tickets, compose complex routes. At your disposal is a price map and their calendar by dates: postponing a flight for a couple of days often saves money.

You can learn more about the benefits of the Aeroflot mobile app and how to book seats on an airplane using it in the video:

To choose the placement you like on board, follow the same pattern as when working with a stationary device.

Codeshare Information

It happens that you study the departure board and see that flights are indicated at the same time and in the same direction. different companies? This does not mean that 2-3 airliners will rise into the air at the same time. In fact, different carriers enter into agreements for the flight, which is why you see several names on the scoreboard. This situation is called code-sharing - thanks to it, companies expand coverage without increasing the number of aircraft.

The option is suitable for travelers who want to be loyal to a certain company and earn miles. You will also book flights with suitable connections.

In most cases, you need to check in for code-share flights at the airport counter, and the procedure is carried out for all “shoulders” of the flight. For example, Aeroflot reports that web-checking for such trips is impossible (in practice, it can sometimes be done). This means that certain boarding options cannot be reserved in advance. But clients are advised to try the following trick:

If you bought a ticket from another company, but in fact you will fly with Aeroflot, contact customer support by phone. Please provide your departure time, destination and your personal details to receive a booking code for online check-in. According to reviews, you can go through the procedure remotely with it.

But, even if the carrier allows you to check-in online, the feedback from passengers indicates that the sites experience failures. To save yourself from unpleasant experiences, you need to find out how much you can book seats on the selected aircraft, and not delay registration until the last moment.

But, even if you go through it using the Internet, it is not always possible to make a choice. Users on the forums claim that on some sections of the route a scheme appears where places are marked automatically. Features of the procedure depend on the carriers, so check the conditions in each case.

Even if the company's website says that you will complete the procedure online, due to technical problems, passengers sometimes have to rush to the check-in counter.

Features of online check-in with airlines

The rules of the carriers are based on general principles, but it is necessary to check the information. In order to take suitable seats on time, pay attention to the features of online registration.

At Aeroflot

The carrier starts web-checking 24 hours before departure and ends 30-45 minutes before departure. For a comfortable seating, go through the procedure early, while there are many places available. But it is not available for flights bound for the US and India: you have to go to the airport.

Keep in mind that even with web-checking, you have to go through security control. Calculate the time for pre-flight formalities, because in 20 minutes. before departure, you must complete all stages.

The ability to select seats depends on the fare of the ticket: in some cases, the function is not available. But how attentive is the carrier to the wishes of passengers who have indicated certain accommodation options? The answer comes from user reviews:

Traveled with a friend from Bangkok to Moscow, booked seats in the "economy". When landing, it turned out that the seats in the first row, which we were going to take, were given to other passengers. The representative of the company said that since the service is not paid, the carrier has the right to change the arrangements. The first row is often provided to passengers with children, so I was not surprised. But when flying to "business", I sat on the reserved 1A, although I did not pay money for the service.

I made sure that booking for accommodation works depending on which point to fly from. When I depart from Moscow, the agreement is respected in 99% of cases. I flew to Munich, London, Bangkok - everything went smoothly. But on the way back, surprises are possible: in Germany the principle “as lucky” works, and in London I never got into the seat that I ordered. Even if you were among the first to register for the plane!

When departing from Moscow, there was another trouble: one day the record that I had ordered seats in the bow disappeared from the system. The representative of the company said: “This happens,” and sat me down near the toilet.

Compliance with the agreements depends primarily on the fare of the plane ticket and whether you ordered paid service. If you chose the "Buy a seat" option when purchasing, then problems occur less often.

To learn more about how to go through the web check procedure at Aeroflot, watch the video:

Ural Airlines: what you need to know

When traveling by Ural Airlines, check in early to select seats. The function becomes available 24 hours before departure, and web check ends 3 hours before this date. You will be able to indicate your preferences, focusing on the free options. To be guaranteed to keep a certain seat immediately after buying a ticket, use the paid service.

The site states that the following categories will not have to pay money for choosing a place:

members of the loyalty program who received gold or silver cards;
those who bought a ticket in the "Premium Economy".

How realistic are the promises? The answer to the question is given by the carrier's customers:

I used to be satisfied with the company, so I joined the loyalty program. But the service has deteriorated: despite the information on the website, bonus program in practice does not give the right to reserve a specific seat. When I flew for the last time with Ural Airlines, I decided to look in advance at the aircraft layout: up to the 15th row, everything was free. But I couldn't choose! Why promise then?

Alas, the inability to book a place was not the biggest drawback. It turned out that tickets for my flight were not sold in the required quantity, so it was canceled. It was like I was on a bus! They warned about the cancellation, but I did not find other tickets at adequate prices, and the vacation had to be canceled. " Ural Airlines They returned the money, but the vacation was ruined.

S7: how to book seats on an airplane

If you want to be seated in a certain seat, S7 will offer you to use the appropriate service. The cost depends on the chosen type:

For booking a standard seat, you will have to pay 300 rubles.
The Extra space category will cost 1,000 rubles. Legroom will be 25 cm wide and you will be seated at the emergency exit or in the 1st row.

For children aged 2-12 and their parents, the service is provided free of charge, although the choice is limited. They are not allowed to land near emergency exits: in case of force majeure, flight attendants may need help to quickly open the hatches. For this reason, minors or people with disabilities are not accommodated in nearby places.

The price for the service is determined by the tariffs:

If you have bought an Economy Flexible ticket, you will not have to pay extra for the booking. You can decide on your wishes at the web checkin stage.
Rates for "Economy Basic" are given above.
When purchasing tickets under the Business Basic and Business Flexible fares, you will make a reservation at the stage of ticketing. If you do not take advantage of this option, it will be available when you register online.

The service is free for the following categories:

As for the quality of service, it can be judged by the reviews:

On the S7 plane we flew from Novosibirsk to Bangkok, we had children with us (2 kids 2 and 3 years old). To make it more convenient for us, I paid for comfortable seats, spending 12,000 rubles. They were in no hurry to register, because they knew that they had made a choice and transferred the money. As a result, after arriving at the airport, I found out that the seats were given to other people. The company did not even return the money, because for this you need to present boarding passes, which I did not save.

Rossiya Airlines: what you get

The Rossiya carrier also offers the opportunity to choose suitable accommodation on board. If you want to use the free service, then you will have at your disposal the seats that were left unoccupied after the preliminary reservation. They become available 24 hours before departure: mark the appropriate seats on the map when checking in online.

For an additional fee, you can choose seats from the categories of Space + (with increased row spacing), A-Zone (in the bow) or Front Rows (in the front rows). You can familiarize yourself with the conditions.

I paid for the Space + category: I wanted a pleasant vacation to start in the air. But it turned out that the armrests of my chair did not fall. And on the right side was the remote control, which occupied an already small space. As a result, I had to sit sideways, and I didn’t manage to buckle up at all. When I tried to put my head on the headrest, it fell off. I demanded that the flight attendant transfer us to other seats, so the money paid for Space + turned out to be wasted.

The recent case of Ann Coulter, a social worker, is an example of how not to behave when you are treated badly on airlines. After flying with Delta Airlines, Ann launched a Twitter campaign where she complained about the breach of agreements.

A few days before the trip, she booked seat 15F, located at the porthole next to the emergency exit. 24 hours before departure, the company canceled the booking and offered Ann the 15D option, which suited her. But when registering, Coulter turned out to be on 15A, which caused outrage of the woman. She expressed it after the flight: almost 2 million subscribers read complaints about non-compliance with the preliminary agreement.

As a result of the proceedings, it turned out that Coulter's claims are related to the fact that she did not read the terms of the contract. She got back the $30 she paid for the booking, but her image was damaged. Insults against the attendants looked especially ugly, which almost led to litigation by the company.

Does the carrier have the right to cancel the booking

What to do in order not to waste time and energy on futile complaints? Read the terms of service. Companies usually stipulate that they have the right to send another airliner on a flight, delay or cancel a flight, and determine the necessary accommodation for passengers in accordance with the load. In fact, they are only required to get you from point A to point B, providing other services where possible. What can you expect by paying for a booking?

When you are given other seats during check-in

When a carrier cancels an arrangement, it is usually due to the fact that seats are given to family members who wish to sit together, or escorts with wards (the elderly or those in need of medical care). Sometimes disabled travelers ask for an aisle seat so they don't have to wade into a seat next to a window. Also, changes are due to the fact that passengers are evenly distributed throughout the cabin so that the center of gravity of the aircraft does not shift. You just need to know how to react in such a situation:

If you are asked to transfer, be polite and remember that the carrier is within your rights. Instead of arguing with staff, save your boarding passes to get your booking refunded later.
What to do when you are traveling alone with a child or an elderly person? Notify the company in time, and the chances of your booking being canceled will decrease.
Have you been put on a broken seat? If there are empty seats in the cabin, take them. When this is not possible, take a photo of the damage: later try to contact the representatives of the carrier and ask for compensation. Alas, you should not count on large sums.

Since the airlines reserve the right to change the arrangements, do not waste your energy and nerves in vain. If the booking is canceled, politely ask the carrier's employees to meet you halfway and, if possible, put you in comfortable seats.

When there are no options available to book

Sometimes it happens that you cannot make a reservation when you check in online, although the function is included in the rate. The fact is that not all options are available for web checking. And those from which it is allowed to choose are occupied! In this case, periodically check the information: other passengers may refuse the flight, and the seats will become free. Also, airlines make a reserve for regular customers, so towards the end of registration, new options appear.

Feature not available? Go to the airport early to get good seats. If they do not suit you, contact the employee who checks boarding passes. For example, when family members fail to sit next to him, he asks other passengers to sit in their chairs. Is this your case? Be patient and polite - ask, don't demand. Keep in mind that airport employees are not able to magically satisfy the wishes of passengers!

A separate instruction is provided for those who travel as a family, but cannot reserve seats located nearby. The problem arises when there are more than 1 children: it is difficult to book 4 comfortable seats nearby. Once in a similar situation, mark on the diagram the best of the available options. Later, an airport employee will ask passengers to change places: they will respond more willingly if they do not have to sit near the toilet.

To make it easier for yourself, use the "Buy a Seat" function: it is available when you issue a ticket. True, you will have to pay significantly more! In extreme cases, mark your wishes on the diagram, taking into account that an adult family member should be near each child.

When you did not have time to make a booking or were unhappy with the result

It happens that travelers do not have time to make a reservation or they do not like the chosen option: a family with a baby sits next to it, the seat is broken, etc. In this case, warn the flight attendant that you want to find a more comfortable accommodation.

You can not wait for help, but take the initiative in your own hands. When the announcement sounds that boarding is complete, select a comfortable seat and take it. Just do not try to transfer to chairs located near emergency exits. You may be asked to return to your seat: options with extra legroom sell for more and are not allowed to sit on your own. Exceptions are possible when the entire row is free.

When is it not allowed to make a reservation?

The selection of suitable seats is not available if you buy tickets from low-cost airlines. You will not be able to indicate your wishes when traveling on the lines of large companies if you prefer the cheapest fare.

Airfare fares that do not allow seat reservations

Conclusion

When making a booking in economy class, keep in mind that air carriers have the right to cancel it unilaterally. Even if you have made a payment, there is no guarantee to get the desired seat. If you cancel your seat reservation, you will simply be refunded. True, when you fly in the "business" sector, the chances of being in the desired place increase. But in this class of service it will be comfortable wherever you sit. If you booked certain seats in the "economy", but they were not provided, remember: the carrier stipulates the possibility of such situations. Be polite with the staff and ask to find a better option; Your booking money will be refunded.

Search for cheap plane tickets without leaving your home:

Not everyone can afford a business class flight and take several more space than the standard seat. Those who fly often know that the chance of landing with a large person or someone with different ideas about hygiene is very high. It is impossible to avoid this, but you can try to sit near the window or in the aisle, if it will be more comfortable for you to survive the hardships of the flight.

Russian Forbes gives practical advice on how not to miscalculate with a seat on an airplane.

1. Learn more about the model and seating arrangements on the aircraft

You can find out on which model of aircraft a particular flight is made on the airline's website. Aircraft of different airlines are quite different from each other in terms of cabin comfort. The websites SeatGuru, SeatExpert have all the details about the layout of a variety of aircraft: the presence of electrical outlets and TVs in the backs of the seats, the location of the toilets, the spacing between the rows (usually it is 80 cm, but some companies, such as JetBlue, have increased it by 5 cm) - this seemingly small difference is very noticeable during long flights.

The first row behind the business class is considered the most convenient: there is more legroom, no one is sitting in front of you - which means that no one leans back on you, you will be the first to get food, drinks, newspapers, you will get blankets and pillows, for traveling with small children, it is possible to attach a cradle for babies to the wall and put a child seat. But even here there are drawbacks - because of the tables hidden in the armrests, it is impossible to raise these armrests and turn the chair into a sofa, or put a sleeping child on your lap. And if, for example, you are going to work or prepare for a business meeting on the way, it is hardly worth striving to sit in the front rows: neighborhood with children (and they are usually the most here) is unlikely to contribute to concentration.

Seats at emergency exits are also held in high esteem by experienced travelers: the row spacing here is 15 cm more than in the rest of the cabin, but depending on the layout of the cabin, the backs of the seats often do not fall (on long flights you will regret this) and cannot be kept on the floor hand luggage. The rules prescribe to plant only tall adults in these places.

“Honestly, for obvious reasons, the first thing they look at at registration is that this person would be physically strong, energetic and, how should I put it, quick-witted,” says Boris Rybak, director of the consulting company Infomost. “In the event of an emergency, he must open the door and help the crew evacuate passengers.”

Although there are cases when even a fragile girl could convince an airline employee that she needed to fly in this particular row.

In the middle of the cabin, for a significant part of the flight, you find yourself “locked” in carts with food, drinks, newspapers, and duty-free goods. In addition, rows 8-20 are usually the noisiest zone in the aircraft, all the noise of engines and turbines is concentrated here. But there is no such information on the websites and schemes of salons, and help to find more quiet place only airline employees at check-in will be able to help you - different types of aircraft have different noise distribution schedules.

At the tail of the plane, the seats are a little narrower (such is the geometry of the plane) - it’s closer to sit there, it shakes harder, a small selection of food, newspapers and magazines (according to the principle - what’s left), next to it is a toilet, which most often has a queue - which means noise. The only plus is that the tail seats are considered safer.

2. Book in advance

Advance booking allows you to choose your seats on the plane long before the flight. This is especially convenient for those who fly in large companies - it is difficult to expect that you can all be seated side by side. British Airways has introduced an additional booking fee since October this year: now economy class passengers will have to pay £10 ($16) on European flights and £20 ($32) on long flights, and £20 ($32) for the opportunity to choose a convenient seat. ) and 60 pounds ($98) respectively for business class passengers. But most air carriers (with the exception of low-cost ones, which charge everything) still provide this service for free when buying tickets both on the Internet and at airline offices. But few people know about it - because for some reason neither the carriers themselves nor the agents particularly advertise it.

At pre-booking you can also order special food for yourself (which few people know about either) - all air carriers have different lunch options. Transaero, for example, offers a choice of about 30 different meals - vegetarian, kosher, Muslim, low-calorie, diabetic and others, plus 2 types of baby food.

3. Use online registration

You can also choose a seat convenient for you during online check-in, this procedure is becoming more and more popular - you can check in at the airport at special kiosks, and even on the airline's website. Thus, you save a lot of time (you can arrive at the airport at least 50 minutes before departure), however, there are a number of restrictions - you must travel without luggage, without small children, without animals. In general, this option is suitable for a businessman traveling light. In addition, some companies, such as Delta or Air Berlin, do not display seats near emergency exits (and they are considered good by travelers) in the online check-in system, holding them for tall and large passengers. The second point is that in Russia not all companies have online check-in counters, and so far only in Moscow - in Dodomedovo and Sheremetyevo-2.

In the near future, the creation of a single group boarding pass, which will allow you to get seats next to each other, for example, a large family or a group of passengers - for this they will not have to be all at the airport at the same time, 1 person will be able to register the entire company: the data of several travelers at once will be stored on the chip of one ticket.

4. Arrive early for check-in

Do not neglect the simplest and most proven way to get the desired seat in the cabin: do not be lazy and arrive at the beginning of registration. According to the director of the press service of Transaero airline Sergey Bykhal, "the airline's employees at check-in always try to accommodate passengers and take into account their wishes." For those traveling alone, this option is also possible: take a chance and play the lottery - arrive, on the contrary, at the very end of registration: if you are lucky, you can be given a seat in business class, and if you are not lucky, you will get a seat from which all other passengers already refused.

5. Choose Low Traffic Days to Fly

Experts recommend, if possible, to schedule flights on the days and hours of the least busy airports - these are Monday, Tuesday, Thursday. The busiest days are Friday and Sunday. The busiest flights are in the morning and in the evening. In the half-empty cabins of “weekday” flights, the flight attendants themselves will offer you to transfer to unoccupied rows - it’s quite possible to sleep on three chairs.

6. Try the "unofficial ways"

A few years ago, the practice of obtaining good places on board or access to business class for a bribe to airline employees (500 rubles invested in your passport can still open your way to a seat at the emergency exit, but we do not recommend this). American Forbes.com tells the story of a passenger who, on a flight from New York to Germany, was helped by a hundred-dollar bill to get into business class. True, on the way back with the German airline staff, the same trick did not work.